Legal matters

Data protection

Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data in this context is all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is SCOOTER CENTER GmbH, Kurt-Schumacher-Str. 1, 50129 Bergheim-Glessen, Germany, Tel.: +49 (0) 2238 – 30 74 30, Fax: +49 (0) 2238 - 30 74 74, E-mail: [email protected]. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer, who can be reached as follows: "Data Protection Officer, Kurt-Schumacher-Str. 1, 50129 Bergheim, 02238-307430, [email protected]"

2) Data Collection When Visiting Our Website

2.1 When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently should concrete indications point to unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the lock symbol in your browser line.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your end device for longer and enable page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract, in accordance with Art. 6 (1) lit. a GDPR in the case of consent given, or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser in such a way that you are informed about the setting of cookies and can decide individually about their acceptance, or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be restricted.

4) Contacting Us

4.1 Our own review reminder

Exclusively on the basis of your express consent pursuant to Art. 6 (1) lit. a GDPR, we use your e-mail address for a one-time reminder to submit a review of your order. You can revoke your consent at any time by sending a message to the controller responsible for data processing.

4.2 eKomi

For review reminders, we use the services of the following provider: eKomi Ltd., Markgrafenstraße 11, 10969 Berlin, Germany

Exclusively on the basis of your express consent pursuant to Art. 6 (1) lit. a GDPR, we transmit your e-mail address and, if applicable, further customer data to the provider so that it can contact you with a review reminder by e-mail.

You can revoke your consent at any time with effect for the future vis-à-vis us or the provider.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

4.3 Trusted Shops

For the collection and provision of product reviews, we use the services of the following provider: Trusted Shops AG, Subbelrather Straße 15c, 50823 Cologne, Germany

The processing of the associated personal data is carried out on the basis of your consent pursuant to Art. 6 (1) lit. a GDPR and Section 25 (1) TDDDG (German Telecommunications Digital Services Data Protection Act).

Where applicable, personal data is forwarded to the provider and processed there.

The duration of data storage is based on the general periods for data deletion.

The data usually originates directly from the data subject themselves. The possible categories of personal data for collection include: unique ID, anonymous ID of the ordering process, order number, browser information, operating system of the device, URL, date and time of the visit, user name, e-mail address, user agent and IP address. For provision, user agent, IP address and timestamp may be processed.

You can reach the provider's data protection officer at [email protected]. Further information on data processing by Trusted Shops can be found at: https://www.trustedshops.de/impressum-datenschutz/

You can revoke your consent at any time with effect for the future.

4.4 Greyhound

For processing customer enquiries, we use the e-mail ticketing system of the following provider: GREYHOUND Software GmbH & Co. KG, Segelfliegerweg 53, 49324 Melle, Germany

If you make contact enquiries by e-mail via our website, these are stored and organised in the ticket system in order to enable chronological processing and improve the service experience. You can view the current processing status of your enquiry at any time via the individually assigned ticket number.

For the organisation and processing of enquiries, personal data is collected according to the scope of its provision, but in any case surname, first name and e-mail address, transmitted to the provider, stored there and read out.

The legal basis for the processing of this data is our legitimate interest in the efficient organisation of our customer service, in answering your enquiry as quickly as possible and in optimising our service offering pursuant to Art. 6 (1) lit. f GDPR.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

4.5 WhatsApp Business

You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "business version" of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example, an order placed), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name pursuant to Art. 6 (1) lit. b GDPR to process and answer your enquiry. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your enquiry to a specific transaction.

If you use our WhatsApp contact for general enquiries (for example, about the range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.

Your data is only ever used to answer your enquiry via WhatsApp. No disclosure to third parties takes place.

Please note that WhatsApp Business receives access to the address book of the mobile end device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile end device in whose address book only the WhatsApp contact details of those users who have contacted us via WhatsApp are stored.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp telephone number from the address books of their chat contacts pursuant to Art. 6 (1) lit. a GDPR when first using the app on their device by accepting the WhatsApp terms of use. A transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.

For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this respect and setting options for protecting your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.

Within the scope of the above-mentioned processing operations, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

4.6 MoinAI (AI Chatbot)

For processing customer enquiries and providing a digital customer service, we use the AI chatbot "MoinAI" of the following provider: knowhere GmbH, Karolinenstraße 9, 20357 Hamburg, Germany.

The chatbot is only activated after you have expressly consented to its use via the cookie consent tool provided on our website.

When you use the chatbot, the content you enter in the chat is processed. This may include, in particular, your messages, contact and customer data voluntarily provided by you, order or customer numbers, and files uploaded by you. In addition, technically necessary usage and connection data may be processed insofar as this is necessary for the provision, security and functionality of the chatbot.

The processing is carried out for the purpose of automatically answering your questions, processing and assigning your enquiries, improving our customer service and optimising the chatbot offering.

Please do not transmit any special categories of personal data within the meaning of Art. 9 GDPR via the chatbot, in particular no health data, and no passwords, complete payment data or other confidential access data.

The processing of your personal data is carried out exclusively on the basis of your consent pursuant to Art. 6 (1) lit. a GDPR. Insofar as information is stored on or read from your end device in the course of providing the chatbot, this is also carried out on the basis of your consent pursuant to Section 25 (1) TDDDG.

You can revoke your consent at any time with effect for the future by deactivating the service via the cookie consent tool provided on our website. The lawfulness of the processing carried out up to the revocation remains unaffected.

The content you enter in the chat is not transmitted to any further external providers of generative AI or language models.

We have concluded a data processing agreement with the provider pursuant to Art. 28 GDPR, which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

The data processed in the chat is deleted as soon as it is no longer required for the purposes stated and no statutory retention obligations or other legitimate reasons stand in the way of further storage.

Further information on data protection at MoinAI can be found at: https://www.moin.ai/datenschutz

4.7 When contacting us (e.g. via contact form or e-mail), personal data is processed – exclusively for the purpose of processing and answering your enquiry and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in answering your enquiry pursuant to Art. 6 (1) lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that no statutory retention obligations stand in the way.

5) Comment Function

Within the scope of the comment function on this website, in addition to your comment, information on the time the comment was created and the commenter name you have chosen are stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is carried out for security reasons and in the event that the data subject violates the rights of third parties or posts unlawful content through a submitted comment. We need your e-mail address in order to contact you if a third party should object to your published content as unlawful.

The legal bases for storing your data are Art. 6 (1) lit. b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

6) Data Processing When Opening a Customer Account

Pursuant to Art. 6 (1) lit. b GDPR, personal data will continue to be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. You can find out which data is required for opening an account from the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been completely processed, no statutory retention periods stand in the way and no legitimate interest on our part in the continued storage persists.

7) Use of Customer Data for Direct Marketing

7.1 Subscription to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receiving the newsletter by clicking on a verification link sent to the e-mail address provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6 (1) lit. a GDPR. In doing so, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when you register for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list without delay, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

7.2 Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers by e-mail for goods or services from our range similar to those already purchased. Pursuant to Section 7 (3) of the German Act Against Unfair Competition (UWG), we do not need to obtain separate consent from you for this. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct marketing pursuant to Art. 6 (1) lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send any e-mails.

You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning. For this, you will only incur transmission costs according to the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will cease without delay.

7.3 Inxmail

Our e-mail newsletters are sent via this provider: Inxmail GmbH, Wentzingerstr. 17, 79106 Freiburg, Germany

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when registering for the newsletter to this provider pursuant to Art. 6 (1) lit. f GDPR so that it can send the newsletter on our behalf.

Subject to your express consent pursuant to Art. 6 (1) lit. a GDPR, the provider also carries out a statistical performance evaluation of newsletter campaigns by means of web beacons or tracking pixels in the e-mails sent, which can measure opening rates and specific interactions with the content of the newsletter. End device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data sets.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.

7.4 Product availability notification by e-mail

For temporarily unavailable items, you can register to receive e-mail product availability notifications. In this case, we will send you a one-time e-mail message about the availability of the item you have selected. The only mandatory information for sending this notification is your e-mail address. The provision of further data is voluntary and may be used to address you personally. For sending the e-mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent in this respect by clicking on a verification link sent to the e-mail address provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6 (1) lit. a GDPR. In doing so, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when registering for our e-mail notification service on product availability is used strictly for the intended purpose.

You can unsubscribe from the availability notifications at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be deleted from our distribution list set up for this purpose without delay, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

7.5 Shopping cart reminders by e-mail

If you abandon your purchase with us before completing the order, you have the option of being reminded once by e-mail of the contents of your virtual shopping cart.

The only mandatory information for sending this reminder is your e-mail address. The provision of further data is voluntary and may be used to address you personally. For sending the e-mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent in this respect by clicking on a verification link sent to the e-mail address provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6 (1) lit. a GDPR for sending a shopping cart reminder. In doing so, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when registering for our e-mail notification service is used strictly for the intended purpose.

You can unsubscribe from the shopping cart reminders at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be deleted from our distribution list set up for this purpose without delay, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

8) Data Processing for Order Handling

8.1 Transmission of image files for order handling by e-mail

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files by e-mail. The submitted image motif is used as a template for the personalisation of the selected product.

Via the e-mail address provided on the website, the customer can transmit one or more image files from the memory of the end device used to us. We collect, store and use the files transmitted in this way exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be explicitly informed of this in the following paragraphs. No disclosure beyond this takes place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all processing operations just mentioned are carried out exclusively for the purpose of processing your online order pursuant to Art. 6 (1) lit. b GDPR.

After final processing of the order, the transmitted image files are automatically and completely deleted.

8.2 Transmission of image files for order handling via upload function

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files via an upload function. The submitted image motif is used as a template for the personalisation of the selected product.

Via the upload form on the website, the customer can transmit one or more image files from the memory of the end device used directly to us by automated, encrypted data transfer. We collect, store and use the transmitted files exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be explicitly informed of this in the following paragraphs. No disclosure beyond this takes place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all processing operations just mentioned are carried out exclusively for the purpose of processing your online order pursuant to Art. 6 (1) lit. b GDPR.

After final processing of the order, the transmitted image files are automatically and completely deleted.

8.3 Insofar as necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6 (1) lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provided when placing the order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6 (1) lit. c GDPR. Your contact data will be used strictly for the intended purpose of notifications about updates owed by us and will only be processed by us to the extent necessary for the respective information.

For the processing of your order, we also work together with the following service provider(s), who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.4 Disclosure of personal data to shipping service providers

- DACHSER SE

As a transport service provider, we use the following provider: DACHSER SE, Logistikzentrum München, European Logistics, Zamilastraße 11, 81677 Munich, Germany

We pass on your e-mail address and/or telephone number to the provider prior to delivery of the goods pursuant to Art. 6 (1) lit. a GDPR for the purpose of coordinating a delivery date or providing a delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 (1) lit. b GDPR, we only pass on the name of the recipient and the delivery address to the provider. The data is only passed on insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or a delivery notification is not possible.

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- Deutsche Post

As a transport service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DHL Express

As a transport service provider, we use the following provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DPD

As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- FedEx

As a transport service provider, we use the following provider: FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- UPS

As a transport service provider, we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.

8.5 Use of payment service providers (payment services)

- Apple Pay

If you choose the payment method "Apple Pay" of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the "Apple Pay" function of your end device operated with iOS, watchOS or macOS by charging a payment card stored with "Apple Pay". Apple Pay uses security functions integrated into the hardware and software of your device to protect your transactions. To authorise a payment, it is therefore necessary to enter a code previously defined by you and to verify it using the "Face ID" or "Touch ID" function of your end device.

For the purpose of payment processing, the information you provide during the ordering process, together with the information about your order, is passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay in order to carry out the payment. The encryption ensures that only the website via which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.

If personal data is processed in the transmissions described, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6 (1) lit. b GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was completed successfully. The anonymisation completely excludes any reference to individuals. Apple uses the anonymised data to improve "Apple Pay" and other Apple products and services.

When you use Apple Pay on the iPhone or Apple Watch to complete a purchase made via Safari on the Mac, the Mac and the authorisation device communicate via an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay" and disable "Allow Payments on Mac".

Further information on data protection with Apple Pay can be found at the following Internet address: https://support.apple.com/de-de/HT203027
- bancontact

One or more online payment methods of the following provider are available on this website: Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium

If you select a payment method of the provider for which you make an advance payment (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information on the content of your order will be passed on to the provider pursuant to Art. 6 (1) lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only insofar as it is necessary for this purpose.
- BLIK

One or more online payment methods of the following provider are available on this website: Polski Standard Płatności Sp. z o.o., Czerniakowska 87a, 00-718 Warsaw, Poland

For processing your payment, the payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information on the content of your order will be passed on to the provider pursuant to Art. 6 (1) lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only insofar as it is necessary for this purpose.
- Google Pay

If you choose the payment method "Google Pay" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment is processed via the "Google Pay" application of your mobile end device operated with at least Android 4.4 ("KitKat") and equipped with an NFC function, by charging a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). To authorise a payment via Google Pay of more than €25, it is necessary to first unlock your mobile end device using the verification measure set up in each case (such as facial recognition, password, fingerprint or pattern).

For the purpose of payment processing, the information you provide during the ordering process, together with the information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay in the form of a uniquely assigned transaction number to the originating website, with which a completed payment is verified. This transaction number does not contain any information about the real payment data of your payment methods stored with Google Pay, but is created and transmitted as a one-time valid numeric token. For all transactions via Google Pay, Google acts merely as an intermediary for processing the payment. The transaction is carried out exclusively in the relationship between the user and the originating website by charging the payment method stored with Google Pay.

If personal data is processed in the transmissions described, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6 (1) lit. b GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for each transaction made via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photos you have attached to the transaction, the name and e-mail address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction and, if applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively pursuant to Art. 6 (1) lit. f GDPR on the basis of the legitimate interest in proper invoicing, verification of transaction data and optimisation and maintenance of the functionality of the Google Pay service.

Google also reserves the right to merge the processed transaction data with further information collected and stored by Google when other Google services are used.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection with Google Pay can be found at the following Internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- iDeal

One or more online payment methods of the following provider are available on this website: Currence Holding BV, Beethovenstraat 300, Amsterdam, Netherlands

One or more online payment methods of the following provider are available on this website: Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider for which you make an advance payment, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information on the content of your order will be passed on to the provider pursuant to Art. 6 (1) lit. b GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only insofar as it is necessary for this purpose.

If you select a payment method for which we make an advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number and, if applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in determining your solvency in such cases, this data is forwarded by us to the provider for the purpose of a credit check pursuant to Art. 6 (1) lit. f GDPR. On the basis of the personal data you have provided as well as further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or bad debt risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still remain entitled to process your personal data insofar as this is necessary for contractual payment processing.
- TWINT

One or more online payment methods of the following provider are available on this website: TWINT AG, Stauffacherstrasse 31, CH-8004 Zurich, Switzerland

In the case of a data transfer to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

8.6 Electronic termination option for continuing obligations with consumers

Consumers who have entered into contracts for continuing obligations subject to payment (such as subscription contracts) on this website have the option of terminating them via an electronic button in accordance with the applicable notice periods.

Clicking the button leads to a confirmation page on which the consumer can provide further details on the termination, clearly identify themselves and subsequently declare their termination electronically.

The collection of personal data and its transmission to us is carried out pursuant to Art. 6 (1) lit. b GDPR and only insofar as it is necessary for the proper processing of the termination. Also on the basis of Art. 6 (1) lit. b GDPR, the personal data provided is used to confirm receipt of the termination declaration and the time of termination electronically in text form. A further legal basis for the processing is Art. 6 (1) lit. c GDPR. We are legally obliged to provide an electronic termination option for consumer contracts on continuing obligations subject to payment concluded by way of electronic commerce.

9) Web Analysis Services

9.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google (Universal) Analytics sets cookies, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to exclude direct identifiability.

The information is transferred to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide further services associated with website and Internet use. The shortened IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. The data collected within the scope of the use of Google (Universal) Analytics is stored for a period of two months and then deleted.

All processing operations described above, in particular the setting of cookies on the end device used, will only take place if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google (Universal) Analytics uses the special "demographic characteristics" function and can use it to create statistics that provide information about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the data collected cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google (Universal) Analytics, Google Signals may be used on this website to have cross-device reports created. If you have activated personalised ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) lit. a GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in the settings of your Google account. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google (Universal) Analytics, the "UserIDs" function may be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6 (1) lit. a GDPR, have set up an account on this website and log in with this account on various devices, your activities, including conversions, can be analysed across devices.

9.2 Google Analytics 4

This website uses Google Analytics 4, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to exclude direct identifiability.

The information is transferred to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide further services associated with website and Internet use. The shortened IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. The data collected within the scope of the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing operations described above, in particular the setting of cookies on the end device used, will only take place if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special "demographic characteristics" function and can use it to create statistics that provide information about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the data collected cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to have cross-device reports created. If you have activated personalised ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) lit. a GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in the settings of your Google account. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6 (1) lit. a GDPR, have set up an account on this website and log in with this account on various devices, your activities, including conversions, can be analysed across devices.

10) Retargeting/Remarketing and Conversion Tracking

10.1 Meta Pixel with Advanced Matching

Within our online offering, we use the "Meta Pixel" service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook or Instagram, the URL of our linked page is extended by a parameter with the help of "Meta Pixel". After the redirection, this URL parameter is then entered into the user's browser by a cookie set by our linked page itself. In addition, this cookie collects specific customer data, such as the e-mail address, which we collect on our website linked to the Facebook or Instagram advertisement during processes such as completed purchases, account logins or registrations (advanced matching). The cookie is then read out and enables the transmission of the data, including the specific customer data, to Meta.

We use "Meta Pixel" with advanced matching to make our advertisements (so-called "ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of users or have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (so-called "custom audiences").

In addition, we analyse the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared to the standard variant of "Meta Pixel", the advanced matching function helps us to better measure the effectiveness of our advertising campaigns by capturing more attributed conversions.

All transmitted data is stored and processed by Meta so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta's data usage policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place advertisements on and outside of Facebook.

All processing operations described above, in particular the setting of cookies for reading out information on the end device used, will only be carried out if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

The information generated by Meta is usually transferred to a Meta server and stored there; in this context, a transfer to servers of Meta Platforms Inc. in the USA may also occur.

10.2 Criteo

Criteo is used for advertising, marketing, personalisation, retargeting and analysis. The processing of the associated personal data is carried out on the basis of your consent pursuant to Art. 6 (1) lit. a GDPR and Section 25 (1) TDDDG.

Where applicable, the data is forwarded to Criteo SA, 32 Rue Blanche, 75009 Paris, France, and processed there.

The duration of data storage is based on the general periods for data deletion.

The data usually originates directly from the data subject themselves. The possible categories of personal data for collection include: browser information, click path, date and time of the visit, device information, files accessed, location information, IP address, mobile advertising IDs, number of page views, products viewed, search terms, technical IDs, usage data, number of ads served, referrer URL, user agent.

You can reach Criteo's data protection officer at [email protected]. Further information on data processing can be found here: https://www.criteo.com/privacy/

10.3 Google Ads Remarketing

This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. Any data processing beyond this only takes place if you have consented to Google linking your Internet and app browsing history to your Google account and using information from your Google account to personalise ads that you view on the web. If, in this case, you are logged in to Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form target groups. Within the scope of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC in the USA.

All processing operations described above, in particular the setting of cookies for reading out information on the end device used, will only be carried out if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. Without this consent, retargeting technology will not be used during your visit to the site.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "cookie consent tool" provided on the website.

Details on the processing operations triggered by Google and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.4 Google Ads Conversion Tracking

We use the Google Ads offering to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an Ads advertisement placed by Google. Cookies are small text files that are stored on your end device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their advertisement and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

Within the scope of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

Details on the processing operations triggered by Google Ads conversion tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

You can also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de

In order to address users whose data we have received within the scope of business or business-like relationships with advertising even more in line with their interests, we use a customer matching function within the scope of Google Ads. For this purpose, we transmit one or more files with aggregated customer data (above all e-mail addresses and telephone numbers) to Google electronically. Google does not receive access to plain data, but automatically encrypts the information in the customer files by means of a special algorithm during the transmission process. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up. This enables personalised advertising to be played out across all Google services linked to the respective Google account.

The transmission of customer data to Google only takes place if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke this consent vis-à-vis us at any time with effect for the future. Further information on Google's data protection measures with regard to the customer matching function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.5 Google Ads Conversion Tracking Without Cookies

This website uses Google Ads conversion tracking exclusively without the use of cookies, which means that the service does not set cookies on your end device at any time.

Instead, the local storage of your browser is used to store an individual ID assigned by Google, which enables an analysis of your use of the website. Certain user information is processed via the ID for this purpose.

The ID is set when a user clicks on an Ads advertisement placed by Google. If the user visits certain pages of this website, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained in this way is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their advertisement and were redirected to a page tagged with a conversion tracking tag.

However, they do not receive any information with which users can be personally identified. Within the scope of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA. Details on the processing operations triggered by Google Ads conversion tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Insofar as the information collected relates to individuals, the processing is carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the statistical evaluation of the success of our advertising campaigns.
Google's data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.6 Google Ads Conversion Tracking

This website uses the online advertising programme "Google Ads" and, within the scope of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the Google Ads offering to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.
Google's data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.7 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to serve ads relevant to users, to improve campaign performance reports or to prevent a user from seeing the same ads more than once. Via a cookie ID, Google records which ads are served in which browser and can thus prevent them from being displayed more than once. In addition, GMP can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a GMP ad and later, using the same browser, visits the advertiser's website and buys something via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge as follows: Through the integration of GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address. Within the scope of the use of GMP, personal data may also be transmitted to the servers of Google LLC in the USA.

The data protection provisions of GMP by Google can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11) Use of Affiliate Programmes (Adcell)

We participate in the partner programme "ADCELL" of Firstlead GmbH, Rosenfelder St. 15-16, 10315 Berlin (hereinafter "ADCELL"). Within the scope of its services, ADCELL stores cookies on users' end devices to document transactions (e.g. "sales leads") when a visitor clicks on an advertisement with the partner link. These cookies serve the sole purpose of correctly attributing the success of an advertising medium and the corresponding billing within the network. In addition, ADCELL uses so-called tracking pixels. These allow information such as visitor traffic on the pages to be evaluated.
The information generated by cookies and tracking pixels about the use of this website (including the IP address) and the delivery of advertising formats is transferred to an ADCELL server and stored there. Among other things, ADCELL can recognise that the partner link was clicked on this website. ADCELL may pass on this (anonymised) information to contractual partners under certain circumstances, but data such as the IP address will not be merged with other stored data.
In addition to the settings in our cookie consent management tool, you can prevent the storage of cookies by selecting appropriate technical settings in your browser.
Further information on data protection can be found here:
www.adcell.de/datenschutz
Legal basis:
These processing operations are carried out exclusively upon granting of express consent pursuant to Art. 6 (1) lit. a GDPR.

12) Site Functionalities

12.1 Youtube

This website uses plugins for displaying and playing videos of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC., USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. In this process, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, to compile playback statistics and to prevent abusive behaviour.

If you are logged into a user account with the provider during your visit to the site, your data will be assigned directly to your account when you click on a video. If you do not wish your data to be assigned to your account, you must log out before pressing the play button.

All of the aforementioned processing operations, in particular the setting of cookies for reading out information on the end device used, will only take place if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "cookie consent tool" provided on the website.

12.2 Google Maps

This website uses an online map service of the following provider: Google Maps (API) of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google Maps is a web service for displaying interactive maps in order to visually present geographical information. By using this service, our location is displayed to you and any journey to us is made easier.

As soon as you access those sub-pages in which the Google Maps map is embedded, information about your use of our website (such as your IP address) is transferred to Google servers and stored there; a transfer to the servers of Google LLC in the USA may also occur. This takes place regardless of whether Google provides a user account via which you are logged in or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be assigned to your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

The collection, storage and evaluation are carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of Google's legitimate interest in displaying personalised advertising, market research and/or the demand-oriented design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google within the scope of the use of Google Maps, there is also the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

Insofar as legally required, we have obtained your consent to the processing of your data as described above pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the option described above for lodging an objection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.3 OpenStreetMap

This website uses an online map service of the following provider: OpenStreetMap Foundation, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK

The online map service is a tool for displaying interactive maps in order to visually present geographical information. By using this service, our location is displayed to you and any geolocation is made easier.

As soon as you access those sub-pages in which the provider's map is embedded, information about your use of our website (such as your IP address) is transferred to the provider's servers and stored there.

The processing of your personal data is carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the demand-oriented design of our website. If you do not agree to the future transmission of your data to the provider, there is the option of completely deactivating the provider's online map service by switching off the JavaScript application in your browser. The online map service on this website can then no longer be used.

In the case of a data transfer to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

12.4 Google Maps API

In order to enable the real-time checking of certain entries in the address form of the ordering process of our web shop for input errors, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC., USA

The provider validates the address entered, verifies the spelling and, if necessary, adds missing data. In the case of ambiguous addresses, correct alternative suggestions are displayed. For this purpose, the address data you enter is transmitted to the provider, stored there and evaluated.

This processing is carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the proper recording of the customer's correct address data for the conscientious fulfilment of our contractual delivery obligations and for the prevention of problems in contract performance.

The provider processes the data concerned separately and does not merge it with other data sets, and deletes it as soon as its status or correctness has been confirmed, but at the latest after 30 days.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.5 Google Web Fonts

This site uses so-called web fonts of the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When a page is accessed, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider's servers. In this process, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transferred to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the provider of the fonts will only be carried out if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "cookie consent tool" provided on the website. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.6 Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA. For the visual design of the captcha window, the provider uses "Google Fonts", i.e. fonts loaded by Google from the Internet. No further information is processed beyond that mentioned above, which is already transmitted to Google via the functionality of ReCaptcha.

The service checks whether an entry is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is carried out by a human being and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits these to the provider's servers for evaluation. Cookies may be used for this purpose, i.e. small text files that are stored in the browser of the end device.

Insofar as the processing operations described above are carried out on the basis of cookies, these are only set if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

If the processing operations described above are carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual responsibility on the Internet and preventing misuse and spam pursuant to Art. 6 (1) lit. f GDPR.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.7 Microsoft Power BI

For the internal visualisation of business transactions and for user-defined analyses of business processes, we use the "Microsoft Power BI" service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Where applicable, personal customer data may be the subject of visualisation and analysis processes and may be prepared for this purpose by Microsoft BI. In this case, Microsoft processes personal data as a processor bound by instructions pursuant to Art. 28 GDPR and has contractually undertaken to us to protect this data in accordance with the statutory requirements.

For this purpose, Microsoft uses state-of-the-art encryption procedures and guarantees that data processing procedures take place exclusively in data centres within the EU.

13) Tools and Miscellaneous

13.1 - DATEV

For handling our accounting, we use the service of the cloud-based accounting software of the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany

The provider processes incoming and outgoing invoices and, if applicable, also the bank transactions of our company in order to automatically record invoices, match them to the transactions and create the financial accounting from this in a partially automated process.

If personal data is also processed in this context, the processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions.

13.2 Cookie Consent Tool

This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies requiring consent and cookie-based applications. The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking a box. This ensures that such cookies are only set on the respective end device of the user in the event that consent has been given.

The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6 (1) lit. c GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

Insofar as necessary, we have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

13.3 Doofinder

This website uses the search technology service of the following provider: DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain

For the provision of the search function for items via the search field and for navigation and filters, the provider collects and stores certain user information (such as the user or session ID) in anonymised form.

If personal data is also processed in this context, the processing is carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in providing a fault-tolerant search for items and thus in the optimal marketing of our offering.

14) Rights of the Data Subject

14.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

14.2 RIGHT TO OBJECT

IF, WITHIN THE SCOPE OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

15) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – where applicable – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

When processing personal data on the basis of express consent pursuant to Art. 6 (1) lit. a GDPR, the data concerned is stored until you revoke your consent.

If there are statutory retention periods for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that it is no longer required for the fulfilment or initiation of a contract and/or there is no legitimate interest on our part in continued storage.

When processing personal data on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.