Contact us

Contact & quick answers to your questions

If you have any questions about your order, shipping, return or customer account, please consult the FAQ section.

Where is my package?

In your customer account you can find the status of your delivery.


Direct contact to the Scooter Center Customer Service

You can reach us by phone +49 (0)2238-30 74 30:

Monday - Friday 10:00h – 12:00h     
13:00h – 18:00h
on weekends and public holidays  closed


Scooter Center shop in Bergheim closed - collection by click & collect possible!



Contact form

Alternatively you can contact us using the contact form below. Please note that waiting times may vary due to the kind of request we receive. We will try to reply as soon as possible. Thank you for your understanding and your patience.

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