Contact us

Contact & quick answers to your questions

If you have any questions about your order, shipping, return or customer account, please consult the FAQ section.

Where is my package?

In your customer account you can find the status of your delivery.


Direct contact to the Scooter Center Customer Service

You can reach us by phone +49 (0)2238-30 74 30 during our opening hours:

Monday - Friday 10:00h – 12:00h     
13:00h – 18:00h
on weekends and public holidays  closed


Scooter Center Store Cologne

You will find our store in Bergheim-Glessen at the gates of the Rhine metropolis Cologne.
Please note that not all products that are shown as available in the online store are also available in the store.

Monday - Friday 13:00h – 18:00h
on weekends and public holidays closed
(Order online, pick up at the warehouse) 
8:00h – 18:00h

You can find us here:

Scooter Center GmbH.
Kurt-Schumacher-Str. 1
50129 Bergheim-Glessen



Contact form

Alternatively you can contact us using the contact form below. Please note that waiting times may vary due to the kind of request we receive. We will try to reply as soon as possible. Thank you for your understanding and your patience.

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